Help center

Frequently asked questions

Everything you need to know about verifying, sharing, and staying in control.

Tap Sign Up, enter your email or phone and a strong password, accept the terms, and verify your email. The whole process takes under a minute, and your details are encrypted from the start.

Identity verification is optional. It's not required to use NoSTDs, but completing it boosts your trust score and helps prevent fraud, which matters when you share your status with others.

Browse the directory of certified diagnostic centers, compare panels and pricing, and reserve a slot that fits your schedule. You complete the test at the lab — NoSTDs never handles samples directly.

Only the people you explicitly share with, at the detail level you choose. You can share a verified badge, a non-disclosure summary, or a full report — and revoke access at any time.

Badge Only confirms a verified status with no medical detail. Non-Disclosure Report shows an overall clear/not-clear result and test date without condition names. Full Report shares your complete panel results.

All personally identifiable information and report contents are AES-256 encrypted at rest. Files are served only through authenticated, signed routes and are never publicly accessible.

Yes. Deleting your account starts a 30-day grace period during which you can recover it; after that, your data is permanently removed.

Labs can apply through the partner portal. Once approved, you can list your facility, publish test panels and pricing, and upload verified results directly to patient profiles.

Partner labs push verified results into the patient's encrypted profile through a secure channel. Each result is timestamped and tied to the issuing facility so it's tamper-proof.

Creating an account, getting verified, and controlling your sharing is free for individuals. Testing fees are set by the labs you choose. Paid plans apply to business partners.

Diagnostic centers and labs pay one flat monthly listing fee of ₹49. API partners pay ₹999 monthly for programmatic verification access. Individuals are always free. See the Pricing page for details.

FAQ | NoSTDs — Getting Started, Sharing & Privacy | NoSTDs